Extravaganza 2019 Frequently Asked Questions

Can I volunteer to help at the Extravaganza?

If you are interested in volunteering while at the event, please stop by the Hospitality Table in the Exhibit area and ask if there are any volunteer needs that you could help with.

Where should I fly in to?

Jacksonville International Airport [JAX] is about fifteen miles from the Hyatt Regency - Jacksonville Riverfront hotel.

We have once again partnered with Delta for discounted fares.

How do I get from the airport to the hotel in Jacksonville?

Lyft and Uber provide pick-up services at JAX. You may make your request in the app once you are on the terminal curbside. Signs that state "App-Based Rides Service" are positioned on the Lower Arrival Curb outside Baggage Claim Door 3 and to the right. Always confirm that you are getting in the correct vehicle with the designated driver shown on the app. The fare should be about $20 for up to four people.

Taxis are available and will cost about $40.

The Extravaganza is also working on a discounted rate with SuperShuttle.

How do I make my hotel reservation?

We will post links to the hotel website in the next few weeks. By booking through the Network web site, you are guaranteed the best possible room rate.

How do I pay my balance owed?

If you owe a balance for your Extravaganza or your Network membership, there are three options

1. You can bring a check or pay by credit card at registration.
2. You can pay online by logging in to your network account.
3. You can mail a check for the balance

Please mail your check before January 1, 2019 to:

Is there parking at the Hyatt, and what does it cost?

The Extravaganza has negotiated self-parking for $15/night with in-and-out privileges.

What are the receptions, and do I need an invitation?

There are receptions listed on the schedule page.

Some of the receptions are marked "closed" and are by invitation only. Those receptions that are not labeled this way are open to E participants.

What if I have questions during the event? Where should I get answers?

If you have questions during the Extravaganza, please look for the Hospitality Booth. Our Hospitality Team will be stationed there to answer questions and to help you out. Or, just find someone who is wearing a Network name tag...they'll be glad to help you! Especially if that name tag says "Todd".

What happens if my roommate doesn't show up?

The individual staying in the room is then responsible for the full cost of the room.

What is the difference between an Intensive Care Course and an Early Bird Workshop?

Intensive Care Courses are pre-events that focus on on a single subject, in-depth for 10-12 contact hours. There is an extra cost for participating in the Intensive Care Courses.

Early Bird workshops are available for Extravaganza participants who arrive at the event early on Friday and are looking for some additional learning experiences. There is no additional cost for Early Bird Workshops.

What is the sales tax rate for the hotel rooms in Jacksonville?

The sales tax rate for hotels in Jacksonville is 14.13% state and local taxes.

What is your refund policy?

You can check out our full refund and cancellation policy here.

What's the weather like in Jacksonville at Extravaganza time?

We're in Florida! Daily high temperatures in January are around 65°F, rarely falling below 52°F or exceeding 77°F.  Daily low temperatures are around 46°F. That's shorts weather in the Twin Cities and jacket weather if you are from LA.